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Telephony Services

Our Telephony Services include:

  • Automated Attendant
      • Records calls automatically.
      • Multiple voicemail boxes.
      • Automated telephone surveys.
      • Automated outbound calling.
      • Upto 64 line support.
      • Caller-ID logging
      • Automatic message forwarding.
      • Remote access to voicemail
      • VoIP compatible.
      • Text-to-Speech.
      • VoIP Systems
  • Virtual PBX Systems
      • PBX to manage calls in a business or call center.
      • Full featured telephone switch.
      • Offering all the standard features of a traditional PBX such as allowing internal or external calls, and more advanced call queing for call center applications.
      • Easy to use.
  • Voicemail & On-Hold Systems for the Office
      • Complete Voicemail Solution for your office. From single line after-hours answering machine to a 64 line corporate system with hundreds of voicemail boxes.
      • Supports concurrent PSTN and VoIP lines.
      • Unlimited voicemail boxes.
      • Ability to forward messages by email or upload to internet
      • Save messages as MP3
      • Auto-hours feature will turn voicemail on or off at different times of the day.
  • Interactive Voice Response Systems (IVR)
      • Automated customer service options.
      • Reduces labor costs by running it 24/7.
      • Use for routine calls.
      • Interfaces with ODBC databases for extended functionality.
      • Call logging and Reporting.
      • Works on dedicated telephone line or VoIP.
      • Financial Institutions can use it for providing account specific information to clients.
      • Realtors can attach it to a property database to give 24/7 property information to clients.
      • Highly configurable call-flow suited to your specific needs.

 

 

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