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Telephony Services
Our Telephony Services include:
- Automated Attendant
- Records calls automatically.
- Multiple voicemail boxes.
- Automated telephone surveys.
- Automated outbound calling.
- Upto 64 line support.
- Caller-ID logging
- Automatic message forwarding.
- Remote access to voicemail
- VoIP compatible.
- Text-to-Speech.
- VoIP Systems
- Virtual PBX Systems
- PBX to manage calls in a business or call center.
- Full featured telephone switch.
- Offering all the standard features of a traditional PBX such as allowing internal or external calls, and more advanced call queing for call center applications.
- Easy to use.
- Voicemail & On-Hold Systems for the Office
- Complete Voicemail Solution for your office. From single line after-hours answering machine to a 64 line corporate system with hundreds of voicemail boxes.
- Supports concurrent PSTN and VoIP lines.
- Unlimited voicemail boxes.
- Ability to forward messages by email or upload to internet
- Save messages as MP3
- Auto-hours feature will turn voicemail on or off at different times of the day.
- Interactive Voice Response Systems (IVR)
- Automated customer service options.
- Reduces labor costs by running it 24/7.
- Use for routine calls.
- Interfaces with ODBC databases for extended functionality.
- Call logging and Reporting.
- Works on dedicated telephone line or VoIP.
- Financial Institutions can use it for providing account specific information to clients.
- Realtors can attach it to a property database to give 24/7 property information to clients.
- Highly configurable call-flow suited to your specific needs.
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